Privacy Policy
Last updated: May 2026
1. Introduction
This Privacy Policy describes how YantrAdhigam Labs Pvt Ltd ("YantrAdhigam", "we", "our", "us"), a company registered in Ahmedabad, Gujarat, India, collects, uses, stores, and protects your personal information when you visit yantradhigam.com or use any of our services, including purchasing Odoo app modules from our marketplace.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
2. Information We Collect
We collect the following categories of information:
2.1 Personal Information You Provide
- Full name
- Email address
- Phone number
- Company name and details
- Billing and shipping address
- Account credentials (password stored securely as a hash)
2.2 Payment Information
All payments are processed through Razorpay. We receive transaction confirmation details such as payment ID, order ID, and payment status. We do not store your credit card numbers, debit card numbers, or bank account details on our servers.
2.3 Order and Download Data
- Purchase history and order details
- App download records and license information
- Support requests and correspondence
2.4 Usage and Analytics Data
- Pages visited, time spent, click patterns, and navigation flow
- Browser type, operating system, and device information
- IP address and approximate geographic location
- Referral source and search terms
2.5 Cookies and Local Storage
We use cookies and browser local storage for authentication, session management, and analytics. For full details, please see our Cookie Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: Creating and managing your account, processing orders, and providing access to purchased Odoo app modules
- Order processing: Verifying payments through Razorpay, generating invoices, and managing download access
- Marketing communications: Sending promotional emails, product announcements, feature updates, and special offers
- Analytics and improvement: Understanding how users interact with our website to improve functionality, performance, and user experience
- Product improvement: Analyzing usage patterns to develop better Odoo modules and enhance existing products
- Customer support: Responding to enquiries, troubleshooting technical issues, and providing installation guidance
- Legal compliance: Fulfilling tax, accounting, and regulatory obligations under Indian law
Marketing Communications Notice
We will use your contact information for marketing purposes including promotional emails, product announcements, and offers. You may opt-out at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at support@yalabs.in.
4. Third-Party Services
We share data with the following trusted third-party service providers strictly for operational purposes. We do not sell your personal data to any third party.
| Service | Provider | Purpose |
|---|---|---|
| Payment Processing | Razorpay | Secure payment handling, refund processing, and transaction records |
| Transactional Emails | Resend | Order confirmations, password resets, and marketing communications |
| Website Analytics | Google Analytics | Aggregated website traffic analysis, page views, and user behavior tracking |
| Session Recording | Microsoft Clarity | Heatmaps, session recordings, and UX improvement insights |
Each third-party provider operates under their own privacy policy and data processing agreements.
5. Data Retention
We retain your data only for as long as necessary to fulfil the purposes described in this policy, or as required by law:
- Account data: Retained for 5 years after account deletion to comply with legal and business obligations
- Order and transaction records: Retained for 8 years as required under Indian tax and accounting laws
- Server logs and analytics data: Retained for 1 year, after which they are automatically purged
- Marketing preferences: Retained until you opt-out or delete your account
6. Your Rights
You have the following rights regarding your personal data:
- Right to access: Request a copy of the personal data we hold about you
- Right to correction: Request correction of inaccurate or incomplete data
- Right to deletion: Request deletion of your personal data, subject to legal retention requirements
- Right to data portability: Request your data in a structured, machine-readable format
- Right to opt-out of marketing: Unsubscribe from marketing communications at any time via the link in our emails or by contacting us directly
To exercise any of these rights, email us at support@yalabs.in. We will respond within 30 business days.
7. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information. If you believe a child has provided us with personal data, please contact us at support@yalabs.in.
8. Data Storage
Your personal data is stored on servers located in India. We implement appropriate technical and organisational measures to ensure the security of your data in accordance with applicable Indian data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via the email address associated with your account before the changes take effect. We encourage you to review this page periodically.
10. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: